Inclusive pet policy, Proximity to graduations and events, Affordable pricing

So many unpleasant odors around the hotel!!! The cleanliness could really use a thorough inspection, especially the rooms that had stains and hair everywhere!!! It didn't.

great hospitality from huey makes this hotel a home away from home with free wi-fi!

Exceptional service and cleanliness.

the bathroom cleanliness could be improved. but the staff was super friendly, the breakfast had plenty of choices, and the suite felt like a mini apartment!

I had an outstanding experience at Surestay Hotel By Best Western in Tuscaloosa. The hotel's GM, Huey Harris, was exceptionally attentive and empathetic, ensuring my stay was comfortable and enjoyable. The room was immaculate, with great air conditioning and reliable plumbing that provided strong water pressure. The pricing was very reasonable compared to other local hotels. The hotel's proximity to the interstate and the Alabama campus was an added benefit, making it a convenient choice for business travelers.

The lobby and breakfast area impressed me with their modern cleanliness. However, I found the bathroom not as clean as I had hoped, and I encountered some issues like receiving only one towel. Still, the staff seemed to be managing the situation as best as they could.

The stay was comfortable and the room spacious which made it easy for us to move around. The AC worked well, and the plumbing in the bathroom was reliable, providing a strong water flow. The staff was very attentive, making sure everything was to our satisfaction, and the breakfast had some nice options that got our day started right. However, there was an odd smell coming from the AC unit that was a bit distracting during our stay.

This hotel provides everything I need for a perfect stay-free Wi-Fi, 24-hour reception, and excellent air conditioning. On my first stay, the staff helped me with directions, which was nice. I'll definitely recommend it for a city break!

Room smelled musty upon arrival.

Pricey but decent stay

I went in thinking I was getting a cheap stay, but was surprised by the friendly staff. One night, Huey even brewed me coffee at midnight, just because he wanted to make sure I was comfortable, feel like I’d met a good guy, .

The rates weren’t exactly low, but honestly, you get what you pay for.

The room was immaculate, but the bed was far too hard to sleep on.

Had a great time with my friends! We explored the nearby University and enjoyed some local restaurants. The rooms were clean, and the staff was super friendly. We appreciated the breakfast, which was a nice touch to start our mornings without rushing.

One downside was an odd smell coming from the AC unit, which was a bit distracting during our stay.

Tuscaloosa's food scene is a gem! We found some killer local spots serving up soul food that'll have you dreaming of fried chicken and biscuits for days. Plus, the Double Room was spacious and cozy—a definite plus for our family vibe. You can't beat the energy in this area, it’s right where the action is!

Now, let’s talk about the sliding door to the bathroom—like, where’s the privacy, y'all? And we encountered a cockroach near the microwave. For $275, it felt like a budget stay, honestly. Definitely not worthy of the SureStay name.